Privacy Policy
Effective Date: Oct 21, 2024
Introduction
Confirmis Holdings Pte Ltd ("we," "us," "our") is a business-to-business (B2B) information provider committed to protecting the privacy of individuals and businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal and business data we obtain in the course of our business activities, in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Data We Collect
We may collect personal and business-related information, including but not limited to:
• Personal Data: Contact details of business representatives, such as names, business email addresses, phone numbers, and job titles.
• Business Data: Information about the companies we work with, such as company name, industry, business size, and performance metrics.
• Transaction Data: Data related to the business transactions or interactions with our services.
• Technical Data: Information collected through cookies and other tracking technologies when you use our website (e.g., IP address, browser type).
2. Purpose of Data Collection
We collect and use personal and business data for the following purposes:
• Service Delivery: To provide and manage the business services we offer, including data analysis, customer support, and account management.
• Business Communication: To communicate with business representatives regarding our services, including sending reports, newsletters, and updates relevant to your business.
• Sales and Marketing: To inform you about new products, services, or promotions that may be of interest to your business, with your consent.
• Compliance and Legal Obligations: To comply with applicable laws and regulations, including recordkeeping, audits, and legal proceedings.
We will only collect and use your data for the purposes specified or any other purposes to which you have consented.
3. Data Disclosure
We may share your personal and business data with:
• Third-Party Service Providers: We may engage service providers to assist us in performing services such as IT support, payment processing, and data analysis. These service providers are bound by contractual obligations to safeguard your data.
• Business Partners: We may share data with trusted business partners for joint marketing or service collaboration purposes, provided we have obtained your consent.
• Legal Compliance: We may disclose your data if required to do so by law or if necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred to the acquiring entity.
4. Protection of Personal and Business Data
We are committed to protecting your data and have implemented appropriate security measures to prevent unauthorized access, misuse, or disclosure. These include encryption, access controls, and regular audits of our security protocols.
5. Retention of Data
We retain personal and business data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. After this period, we will securely delete or anonymize the data.
6. Access and Correction of Personal Data
Under the PDPA, business representatives have the right to:
• Access Your Data: You may request access to personal data that we hold about you, as well as information on how we have used or disclosed it.
• Correct Your Data: If any of your personal data is inaccurate or outdated, you can request that we correct it.
To make such a request, please contact our Data Protection Officer (DPO) at cs@confirmis.com.
7. Withdrawal of Consent
You may withdraw your consent for us to collect, use, or disclose your personal data at any time. Upon receiving your request, we will inform you of the consequences of withdrawing your consent and take the necessary steps to comply with your request.
Please note that withdrawal of consent may affect our ability to provide services to you or your business.
8. Use of Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. Cookies collect data such as browsing behavior and preferences. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
9. Cross-Border Data Transfers
In the course of providing our services, your data may be transferred to countries outside of Singapore. We will ensure that any cross-border data transfers comply with the PDPA, and that the recipient provides a standard of protection comparable to that under Singapore law.
10. Your Rights and Choices
As a business representative, you have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to your personal data if it is inaccurate or incomplete.
• Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
11. Complaints and Feedback
If you have any questions, concerns, or complaints about how we manage your personal data, please contact our Data Protection Officer (DPO). We will investigate and respond to any complaints in accordance with the PDPA.
Contact Information
Confirmis Holdings Pte Ltd
10 Anson Road
#10-11, International Plaza
Singapore 079903
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes will constitute your acknowledgment and acceptance of the updated Privacy Policy.
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Singapore.